Going remote

How installers can benefit from the growth in remote security.

New remote security options for everyone

We are all familiar with the traditional security options used to protect business premises: locks, fences and of course manned guarding. Now that technology is an integral part of security guarding, there are many new options that installers can recommend to clients that will reduce their costs and increase their security. As technology advances, the prospect of remote guarding completely replacing manned guarding in certain situations is fast becoming a reality.

Transform your video monitoring efficiency

At Southern and Northern Monitoring, we have an overview of the security decisions being taken by installers and their clients nationwide and have seen an increase in the number of businesses moving to remote security. We tailor our products and services to fit what your clients want, and we are here to support your conversations with clients about their remote guarding options.

In this blog, we cover some of the reasons that we think remote security is gaining momentum, and how you can benefit.

Industry disruption

The recent disruption in security caused by the pandemic has seen business premises unoccupied or at low occupancy, changing clients’ security needs. At the same time, security guards have been disproportionately hit by COVID and it is now considered to be a high-risk profession. In response, business managers are urgently reviewing their security arrangements to reduce the health risk to their personnel and security threats to their property.

Now is a great time to book meetings with your clients to make sure their security package still meets their needs.

Remote monitoring vs manned security

For most businesses, there is a need to reduce costs wherever possible, and this includes security. Fortunately, there are options installers can recommend that genuinely reduce costs and improve security.

Remote guarding can offer many of the same benefits as manned guarding, plus some extra advantages, whilst reducing costs significantly.

Everyone is getting used to managing tasks remotely at work and at home, so the management of business security remotely will feel natural to end-users.

How does remote guarding save money?

In our experience, moving to remote security saves 65 to 80% of the costs of manned guarding, but where are those savings made?

  • The biggest saving is manpower. Having a manned guard (or often a team to cover shifts) is expensive. By contrast, a CCTV system involves an initial outlay, but this is quickly covered by reduced ongoing costs.
  • Cloud storage is another area of cost-saving. All footage and incident reporting will be stored remotely, reducing the storage burden on the business whether they use physical or digital storage methods.

Additional benefits of remote security

Many businesses considering remote security are driven by the big payroll cost saving. However, it is also worth highlighting some of the other potential benefits of remote guarding to your client.

  • Convenience: there is no doubt that CCTV monitored by an ARC is more convenient than hiring and managing a manned service.
  • Flexibility: CCTV is a simple way to monitor hard-to-access spots, and multiple sites can be managed simultaneously.
  • 24/7 monitoring is automatic.
  • Safety: The exposure of security guards to dangerous circumstances can lead to the security guard or intruder being harmed, creating a nightmare scenario for all involved. A remote system is a much lower risk, with serious threats being escalated to emergency services.
  • Reduced internal threat: Businesses install CCTV to deter external intruders but are often surprised to find that the deterrent effect also reduces internal shrinkage.
  • CCTV systems record and collate solid evidence. If there is a pattern of threat, CCTV is the ideal way to gather evidence and take preventative action.
  • Speed of response: On large sites, it is hard for an individual guard to respond quickly to an incident. Remotely monitored CCTV increases the speed of detection, which means the response time will also be quicker.

Could your clients replace manned guarding completely with remote monitoring?

In many circumstances (but not all) it is possible, and often preferable, to replace manned guarding with remotely monitored CCTV.

Whether you recommend a complete transition to remote guarding to your clients will depend on their individual requirements, but a useful rule of thumb is to consider whether they need to protect people or property.

People: In certain circumstances, often where bodily harm is a possibility, security guards remain the preferred choice. For example, security guards are particularly effective at protecting crowds and the safe management of events.

Property: Where the primary objective is the protection of property, the effectiveness of remote guarding comes into play, allowing the monitoring of large areas and entire perimeters extremely cost-effectively.

Of course, the client will need to fit a comprehensive system to achieve the security they want, fitting monitors in all areas of risk and incorporating a live feed to a 24/7 ARC. Of course, the client will need to fit a comprehensive system to achieve the security they want, fitting monitors in all areas of risk and incorporating a live feed to a 24/7 ARC.

Remote and manned guarding working together

Some clients will still prefer to keep an element of manned guarding, used in combination with CCTV which can be used to gather evidence or cover out-of-hours.

Recommending remote security to your clients

Many companies are using legacy security systems that no longer fit their needs, and business managers know they need to adapt to stay successful. The security industry is moving fast, so there are lots of opportunities for you to offer your clients that will improve your business and theirs.

To discuss the Southern and Northern Monitoring products and services you can provide to your clients, please complete the form below, give us a call on 0844 871 2223 or click here.