We’re ready to respond as fast as possible.
Since the launch of the ECHO system in 2021 we’ve been working hard with ECHO to ensure that Southern & Northern Monitoring is at the forefront of this new exciting future for security monitoring and alarm signaling in the UK.
We’re now pleased to confirm that our remote monitoring services are now live on the new platform, which means we’re ready to provide your customers with the best and the fastest possible protection.
What is ECHO?
ECHO is an electronic data interchange system that allows an ARC to send signals straight through to police control rooms instead of calling on the phone which has been the process for many years.
ECHO-connected police forces and ARC’s help to ensure the quickest possible police response in attending your property, should the need arise – like if an intruder alarm is triggered and verified by the ARC. Furthermore, only certified intruder and hold-up alarm systems provided by approved installers can deliver an ECHO-connected service.
For security providers and installers, this helps to further differentiate a professional solution for protecting their customers and a simple DIY or traditional system.
What are the benefits to Southern & Northern Monitoring customers?
In their own words, ECHO said, “By switching from traditional telephone communication between individual ARCs and Police Control Rooms, to an ECHO-connected process, police response times can be improved by as much as 4 minutes, a more efficient and effective deployment of Police resources to alarmed premises.”
Put simply this means police can respond as quickly as possible as we can get critical alarm details through to them faster.
As we’ve already mentioned, only certified alarms provided by approved suppliers can deliver an ECHO-connected device, so when you work with us, you’re setting yourself apart from your competitors who cannot offer this level of service.
Which police forces are already working with ECHO?
As of March 2024 ECHO is used by the following police forces: Avon & Somerset, Bedfordshire, Cambridgeshire, Essex, Greater Manchester, Hertfordshire, Kent and Metropolitan. We expect more forces to join but no timetable has been published.
“Where can I learn more?”
More information on ECHO is available on their website at https://www.echo.uk.net/.
If you’d like to learn more about our security solutions and monitoring services, visit https://www.smon.co.uk/services. We’re working with the leading manunfacturers to provide security systems that enable installers to provide the best protection to their customers. Plus, they can benefit from one of the best-in-class monitoring services in the UK, from our two fully-accredited ARCs.
We also offer a wide range of security solutions for homes and businesses, such as guard replacement, CCTV, personal safety, fire detection, and intruder alarm monitoring.
You can always speak to one of our friendly agents to find out more about providing your customers with the best possible protection for their home or business. Just contact us on enquiries@southermonitoring.co.uk or give us a call on 0844 871 2223.