Behind success there is a MASterMind™

At the heart of every business there is a mastermind with the brains to make mission critical decisions accurately and efficiently time and time again. In our case, it’s MASterMind™, the most advanced, sophisticated and comprehensive alarm handling and services software.

MASterMind™ is not just about alarm despatching. The suite of software also provides for extensive false alarm reporting in accordance with regulatory requirements, remote engineering functions for alarm servicing (VRT), remote access to the client’s database (MASweb), out-of-hours service co-ordination, as well as commissioning and servicing via our dedicated team of operators.

A reports suite has been specifically written and developed through consultation with our MASweb customers, who now have the ability to print and view a multitude of account information online.

The software also integrates with all popular signalling technologies, and formats used in the security industry. This Includes the RedCare Digital Services Platform (DSP), SIA, Contact ID, extended formats, GSM, ISDN and packet switched data networks.

For additional information on the MASterMind™ suite of software click here.

MASweb User Application

If you wish to add a new User to MASweb, please complete the details below and click ‘Submit’ when finished. Please note that ALL fields require completion in order for the form to be accepted. SMS Technical Support will contact you to confirm that the User has been added and that access has been granted.