Services

 

Fire and Intruder

Protecting people and property, responding to unconfirmed and confirmed alarms.


Lone Worker and Personal Security

Our systems track, locate, record video and images.  BS8484 compliance enables Police response where required.


CCTV

Providing image review and bespoke guard touring services. BS8418 compliant for Police response.


 

 

Integrated Services

We provide integrated services for our customers.   This includes monitoring, out of hours services, secure card printing and technical support. 

Out of Hours Co-ordination

We receive and deal with your calls out of hours.

Levels, Movement and everything else

From water levels and flood detection, to movement of vehicles and temperature change.

Odoo image and text block

Fire Monitoring

We are specialist at prioritising fire alarms. Given our considerable resource available 24x7, we exceed NSI requirements for times to pick up and respond to fire alarm signalling.

CCTV Monitoring


 We operate remote monitoring of thousands of CCTV systems, both BS8418 and non BS8418 for Police and/or keyholder response, in accordance with BS EN ISO 9001:2015, NSI SSQS 102 and BS5979:2007.

Odoo text and image block
Odoo image and text block

Intruder Monitoring

Security system (intruder and personal attack alarms) monitoring is our core service. With 35 years’ experience, we know it inside-out.

We tailor our dispatch and communication procedures around your individual needs, which helps reduce your false alarm rate and drives down your costs. This bespoke approach is available to all of our customers, no matter how small or large.

Our highly trained staff focus solely on alarm handling – a separate team deals with administration.

Out of Hours Co-ordination

  We handle calls throughout the night, at weekends and over national holidays for service engineer co-ordination, primarily for the security industry. We also handle 24/7 calls for other services and out-of-hours cover, such as heating or plumbing engineers, sales enquiries, contingency planning, product recall and environmental issues.

Our operators will answer calls in your company name and, for non-urgent calls, there is also a voicemail service.  All incoming calls are logged and recorded for your peace of mind.

Odoo text and image block
Odoo image and text block

Lone Worker and Personal Safety

SMS and NMS provide products and services for multiple situations, from corporate lone worker devices, to family personal safety systems that stream live video to our monitoring stations. Examples include contracts to view live incidents following panic attack sounding in stores and supermarkets throughout the UK and keeping banking staff safe with cash movement and in-store support. We have BS8484, which enables us to call Police through lone worker and personal safety devices.

Integrated Services

We have a specialist team to manage highly bespoke integrated services. The team remotely enable access to secure areas, monitor premises all the time, at specific times, and/or following activations and people via CCTV and protect premises through fire and intruder detection. The team can proactively track people and assets on the move.

Odoo text and image block

All queries and all high priority alarms are dealt with by people.

Speak to us about the difference now.