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Out-of-hours Service Co-ordination

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We handle calls throughout the night, at weekends and over national holidays for service engineer co-ordination, primarily for the security industry. We also handle 24/7 calls for other services and out-of-hours cover - heating or plumbing engineers, sales enquiries, contingency planning, product recall and environmental issues, to name but a few.

Our operators will answer calls in your company's name and for non-urgent calls there is a voicemail service.  For your added protection, all incoming calls are logged and recorded via our virtual ISDN network and automatic call distribution system.

Out-of-hours Service Co-ordination